Individual (Consumer) Requirements

Below is a comprehensive summary of all required fields, document types, and their relevant conditions for onboarding individual customers onto our platform.

CategoryField / TypeRequiredFormat / Supported valuesNotes / ConditionsExample
Personal InformationFirst Name✅ YesStringJohn
Last Name✅ YesStringDoe
Date of Birth✅ YesYYYY-MM-DD1990-05-15
Nationality✅ YesISO 3166-1 Alpha-2US
Country of Residence✅ YesISO 3166-1 Alpha-2US
Contact InformationEmail Address✅ YesValid email address[email protected]
Address InformationStreet Address✅ YesString221B Baker Street
City✅ YesStringSyracuse
Postal Code✅ YesString12345
State⚠️ ConditionalStringMandatory for US residentsNew York
Country✅ YesISO 3166-1 Alpha-2US
Tax IdentificationTax ID Number✅ YesStringMandatory for US residents123-45-6789
CDD InformationIntended Use✅ YesTransfers to/from Own Wallet, Family & Friends, Investments, Goods & Services Purchases, DonationsInvestments
Employment Status✅ YesSelf-employed, Salaried, Unemployed, Retired, Not ProvidedSalaried
Source of Funds✅ YesSalary, Pension, Savings, Self-Employment, Crypto Trading, Gambling Winnings, Real Estate SalesSalary
PEP Status✅ YesNot a PEP, Former/Inactive PEP (within 2 years), Former/Inactive PEP (older than 2 years), Domestic PEP, Foreign PEP, Close Associates, Family MembersNot a PEP
Supported DocumentsDocument Type✅ YesPASSPORT, NATIONAL_ID, DRIVER_LICENSE, RESIDENCE_PERMITPASSPORT
Document SubType⚠️ ConditionalFRONT_SIDE, BACK_SIDEBACK_SIDE required if applicableFRONT_SIDE

⚠️ Important: For double-sided documents, always upload FRONT_SIDE before BACK_SIDE. Verification cannot be completed unless both sides are submitted.

How to ensure a smooth onboarding experience for Individuals

Document requirements
The ID documents must meet the following requirements:

  • The document has not expired
  • The document is not scratched, stained, or torn
  • The applicant's full name, date of birth, MRZ (Machine Readable Zone), and other important information are present and readable
  • Document belongs to the onboarded entity

Content requirements
ID documents must contain:

  • Owner full name, date of birth, photo, and (if applicable) a signature.
  • Document number.
  • Validity data (issue date or validity period).

Photo requirements
The ID document photo should meet the following requirements:

  • The file is an original photo (static image) or scan (not a screenshot or a photo uploaded from social networks) in JPG, JPEG, PNG, or PDF.
  • If the document has data on the front and back sides, the photos of both sides should be uploaded.
  • The file size is no less than 100 KB or 300 DPI.
  • The photo is in color.
  • The information in the document is readable.
  • All corners of the document are visible, and no foreign objects or graphic elements are present.
  • The uploaded photo has not been edited with any software or converted to PDF.
  • The document is not digital (in most cases).